Our goal was to reduce children's anxiety during hospital visits by turning procedures into engaging, educational experiences that improved cooperation and well-being.
Timeline
10 weeks
Background
The process involved researching the needs and anxieties of children during hospital visits, which guided the ideation and prototyping phases. Iterative user testing refined the engaging solutions developed to enhance the hospital experience.
Identifying the problem
Understanding the users
Great design started with understanding the users. We researched deep into their needs, behaviors, and motivations to create experiences that resonated and solutions that truly connected. It was about more than functionality—it was about empathy, simplicity, and impact.
Ideation
We brainstormed ideas and features to alleviate children's anxiety during hospital visits. We focused on interactive, gamified elements and educational content, prioritizing concepts that combined entertainment with comfort for an engaging experience.
Development
In this phase, we focused on information architecture to ensure intuitive navigation and user flow. We created wireframes outlining key screens and interactions, developing essential components that facilitated a seamless user experience, guiding children through engaging and educational content effectively. We also created a brand I.D that was coherent with the objective of the project.
Prototyping & Testing
In the prototyping phase, we integrated the brand into the wireframes, ensuring a cohesive look and feel throughout. We created interactive prototypes where all frames were clickable, allowing for a fully functional user flow that mirrored the final product, making it easy to test and refine the experience.
Milo is a digital solution designed to ease children's anxiety during hospital visits by turning routine procedures into engaging, enjoyable experiences. Using gamification and educational content, it empowers children through interactive learning, helping improve their behavior and cooperation, ultimately enhancing their well-being.
Here, the outcomes and achievements of the project are highlighted.
Reduced anxiety and improved cooperation
By engaging children with gamified entertainment and educational content, the solution helps lower anxiety levels, leading to improved cooperation with medical staff and smoother procedures.
Faster recovery times
The personalized scheduling and mood-tracking features empowers children to understand their treatment process, reducing stress and promoting quicker recovery through increased emotional stability.
Enhanced collaboration between caregivers and medical staff
The solution fosters better communication and understanding between children, parents, and healthcare providers, improving the overall hospital experience for all parties involved.